In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We never sell your data.
This policy is split into sections. For your convenience, links to each of those sections is as follows:
Our guiding principle is to collect only what we need. Here's what that means in practice:
When you sign up for a Zaman product, we ask for identifying information such as your name, email address, and maybe a company name. That's so you can personalize your new account, and we can send you product updates and other essential information. We may also send you optional surveys from time to time to help us understand how you use our products and to make improvements. With your consent, we will send you our newsletter and other updates. We sometimes also give you the option to add a profile picture that displays in our products.
We'll never sell your personal information to third parties, and we won't use your name or company in marketing statements without your permission either.
If you sign up for a paid Zaman product, you will be asked to provide your payment information and billing address. Credit card information is submitted directly to our payment processor and doesn't hit Zaman servers. We store a record of the payment transaction, including the last 4 digits of the credit card number, for purposes of account history, invoicing, and billing support. We store your billing address so we can charge you for service, calculate any sales tax due, send you invoices, and detect fraudulent credit card transactions. We occasionally use aggregate billing information to guide our marketing efforts.
We store on our servers the content that you upload or receive or maintain in your Zaman product accounts. This is so you can use our products as intended, for example, to create events in Zaman's calendar or to tasks and todos. We keep this content as long as your account is active. If you delete your account, we'll delete the content within 60 days.
Some of our products might sk you to share you location data with us. We use this data to provide you with location-based services, such as prayer times or weather information, and to improve your experience on our products. We will ask for your consent before using your location data.
We collect information about your browsing activity for analytics and statistical purposes such as conversion rate testing and experimenting with new product designs or features. This includes, for example, your browser and operating system versions, your location, which web pages you visited and how long they took to load, and which website referred you to us.
If you have an account and are signed in, these web analytics data are usually tied to your user account until your account is no longer active.
Zaman doesn't track your browsing activity across the Internet. We only collect your browsing activities within our products and websites.
Zaman doesn't run ads on its products or websites. Nor do we use third-party platforms such as Google or Facebook to run ads on our behalf. We don't use third-party cookies for advertising purposes.
We also use persistent first-party cookies and some third-party cookies to store certain preferences, make it easier for you to use our applications, and perform A/B testing as well as support some analytics.
A cookie is a piece of text stored by your browser. It may help remember login information and site preferences. You can adjust cookie retention settings and accept or block individual cookies in your browser settings, although our apps won't work and other aspects of our service may not function properly if you turn cookies off.
When you email Zaman with a question or to ask for help, we keep that correspondence, including your email address, so that we have a history of past correspondence to reference if you reach out in the future.
We also store information you may volunteer, for example, written responses to surveys. If you agree to a customer interview, we may ask for your permission to record the conversation for future reference or use. We will only do so with your express consent.
We offer optional desktop and mobile apps for some of our products. Because of how the platforms are designed, our apps typically must request your consent before accessing contacts, calendar, camera, and other privacy-sensitive features of your device. Consent is always optional and our apps will function without it, though some features may be unavailable.
We use some third-party subprocessors to help run our applications and provide the Services to you. You can view the third-party subprocessors we use. We also use third-party processors for other business functions such as managing newsletter subscriptions, sending customer surveys. You can view the list at Company Processors.
We may disclose your information at your direction if you integrate a third-party service into your use of our products. For example, we may allow you, at your option, to connect your Google calendar account to your Zaman account so that you can use Zaman to create, read, update and delete Events in your Google calendar.
Events that you create, read, update, or delete through Zaman in your Google Calendar may be stored or cached by Zaman and will be stored by Google. These events will be accessible to you from both your Google Calendar account and your Zaman account.
No Zaman human looks at your content except for limited purposes with your express permission, for example, if an error occurs that stops an automated process from working and requires manual intervention to fix. These are rare cases, and when they happen, we look for root cause solutions as much as possible to avoid them recurring.
If at any point we need to access your content to help you with a support case, we will ask for your consent before proceeding.
Accessing a customer's account when investigating potential abuse is a measure of last resort. We want to protect the privacy and safety of both our customers and the people reporting issues to us, and we do our best to balance those responsibilities throughout the process. If we discover you are using our products for a restricted purpose, we will take action as necessary, including notifying appropriate authorities where warranted.
We may aggregate and/or de-identify information collected through the services. We may use de-identified or aggregated data for any purpose, including marketing or analytics.
If Zaman is acquired by or merges with another company — we don't plan on that, but if it happens — we'll notify you well before any of your personal information is transferred or becomes subject to a different privacy policy.
At Zaman, we strive to apply the same data rights to all customers, regardless of their location. Some of these rights include:
You have the right to know what personal information is collected, used, shared or sold. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.
This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
You have the right to request correction of your personal information.
This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession and, by extension, from all of our service providers. Fulfillment of some data deletion requests may prevent you from using Zaman services because our applications may then no longer work. In such cases, a data deletion request may result in closing your account.
You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
This is your right to request restriction of how and why your personal information is used or processed, including opting out of sale of your personal information. (Again: we never have and never will sell your personal data.)
You have the right, in certain situations, to object to how or why your personal information is processed.
You have the right to object to and prevent any decision that could have a legal or similarly significant effect on you from being made solely based on automated processes. This right is limited if the decision is necessary for performance of any contract between you and us, is allowed by applicable law, or is based on your explicit consent.
Many of these rights can be exercised by signing in and updating your account information. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information in order to provide our services to you.
In some cases, we also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. If we are unable to verify you, we may be unable to respond to your requests. If you have questions about exercising these rights or need assistance, please contact us at [email protected]. If an authorized agent is corresponding on your behalf, we will need written consent with a signature from the account holder before proceeding.
Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable.
All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. In addition, we go to great lengths to secure your data at rest.
In many of our applications, we give you the option to trash content. Anything you trash in your product accounts while they are active will be kept in an accessible trash can for about 25 days (it varies a little by product). After that time, the trashed content cannot be accessed via the application and we are not able to retrieve it for you. The trashed content may remain on our active servers for another 30 days, and copies of the content may be held in backups of our application databases for up to another 30 days after that. Altogether, any content trashed in your product accounts should be purged from all of our systems and logs within 90 days.
If you choose to cancel your account, your content will become immediately inaccessible and should be purged from our systems in full within 60 days. This applies both for cases when an account owner directly cancels and for auto-canceled accounts.
We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Through this policy, we have provided specific retention periods for certain types of information.
We may update this policy as needed to comply with relevant regulations and reflect any new practices. If we make significant changes, we will refresh the date at the top of this page and notify users who have signed up to our policy updates mailing list.
Have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information? Please get in touch by emailing us at [email protected].